An organization (hospital, community health center, health department, dental practice, health plan), that focuses on health literacy makes it easier for members of their community to access information and adopt healthy behaviors, which can lead to more engaged consumers and a healthier population.

Organizational Resources


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What is the Impact of Low Health Literacy?


Low health literacy can result in:

  • Medication errors.
  • Low rates of treatment compliance due to poor communication between providers and patients.
  • Reduced use of preventive services and unnecessary emergency room visits.
  • Ineffective management of chronic conditions due to inadequate self-care skills.
  • Longer hospital stays and increased hospital re-admissions.
  • Poor responsiveness to public health emergencies.
  • Higher mortality.
  • $106-$238 billion is lost every year on health care costs due to a disconnect in the delivery of health information

              ( Vernon, J., 2oo7). Low Health Literacy: Implications for National Health Policy.



Organizational Health Literacy