Consultation Services (in -person or virtual)
Training (in -person or virtual)
Health Literacy: A Formula for Clear Communication and Patient Safety. is a presentation geared at helping health professionals understand the importance of health literacy in their work.
At the end of the presentation, the participant will be able to:
- Describe the scope and implications of low health literacy
- Demonstrate top health literacy communication practices including teach-back, avoiding jargon, and effective questioning
- Demonstrate respectful and empathic techniques for appropriately communicating with patients
The presentation will be made by a trained OHLP member and lasts approximately 1-hour with time for questions/answers. All attendees will receive (via email) a certificate of attendance and resource list once they complete an on-line evaluation. The results of the on-line evaluation will be shared with the sponsoring organization.
The presentation is available virtually or in-person on a sliding fee scale. In-person presentations will also include a travel fee.
Contact us here to discuss bringing this presentation to your organization.