Healthy People 2030 defines organizational health literacy as “the degree to which organizations equitably enable individuals to find, understand, and use information and services to inform health-related decisions and actions for themselves and others”.
This definition incorporates a public health perspective and acknowledges that organizations have a responsibility to address health literacy.
Addressing Health Literacy Can Result In:
- Increased health screenings, vaccinations, and use of other preventive services.
- Decreased emergency department visits, hospitalizations, and readmissions.
- Improved health outcomes and quality of life.
- Decreased medication errors.
- Increased patient satisfaction.
- Lower healthcare expenditures.
(Vernon, J., 2oo7). Low Health Literacy: Implications for National Health Policy.
Ready to become a
Health Literate Organization?
Contact us today for our exclusive training!
Health Literacy: A Formula for Clear Communication and Patient Safety is a presentation geared at helping health professionals understand the importance of health literacy in their work.
At the end of the presentation, the participant will be able to:
- Describe the scope and implications of low health literacy
- Demonstrate top health literacy communication practices including teach-back, avoiding jargon, and effective questioning
- Demonstrate respectful and empathic techniques for appropriately communicating with patients
The presentation will be made by a trained OHLP member and lasts approximately 1-hour with time for questions/answers. All attendees will receive (via email) a certificate of attendance and resource list once they complete an on-line evaluation. The results of the on-line evaluation will be shared with the sponsoring organization.
The presentation is available virtually or in-person on a sliding fee scale. In-person presentations will also include a travel fee.
- Health Literacy Champions Toolkit
- Building Health Literate Organizations
- National Action Plan to Improve Health Literacy
- 10 Attributes of a Health Literate Health Care Organization
- Health Literacy Universal Precautions Toolkit
- Organizational Change to Improve Health Literacy
- Implementing Universal Precautions Toolkit
- Measures to Assess a Health Literate Organization