Health Organizations' Journey
Towards Health Literacy

Ready to become a
​Health Literate Organization?

Health Organizations

Healthy People 2030 defines organizational health literacy as “the degree to which organizations equitably enable individuals to find, understand, and use information and services to inform health-related decisions and actions for themselves and others”.

This definition incorporates a public health perspective and acknowledges that organizations have a responsibility to address health literacy​.

Addressing Health Literacy Can Result In:

  • Increased health screenings, vaccinations, and use of other preventive services.
  • Decreased emergency department visits, hospitalizations, and readmissions.
  • Improved health outcomes and quality of life.
  • Decreased medication errors.
  • Increased patient satisfaction.
  • Lower healthcare expenditures.

(Vernon, J., 2oo7). Low Health Literacy: Implications for National Health Policy.

Contact us today  for our exclusive training!


Health Literacy: A Formula for Clear Communication and Patient Safety  is a presentation geared at helping health professionals understand the importance of health literacy in their work.

At the end of the presentation, the participant will be able to:

  • Describe the scope and implications of low health literacy
  • Demonstrate top health literacy communication practices including teach-back, avoiding jargon, and effective questioning
  • Demonstrate respectful and empathic techniques for appropriately communicating with patients


The presentation will be made by a trained OHLP member and lasts approximately 1-hour with time for questions/answers.  All attendees will receive (via email) a certificate of attendance and resource list once they complete an on-line evaluation.  The results of the on-line evaluation will be shared with the sponsoring organization.


The presentation is available virtually or in-person on a sliding fee scale. In-person presentations will also include a travel fee.